Beauty by Gloria

BOOKING POLICIES Please read all policies carefully before booking. By scheduling an appointment, submitting a deposit, or purchasing a service, you agree to all policies listed below. These policies are in place to protect our time, clients, artist/provider, products, schedule, and quality of service. PAYMENT POLICY A deposit is required to secure your appointment. Your appointment is not confirmed until your deposit has been paid. Deposits, booking fees, services and all payments are non-refundable and non-transferable unless otherwise stated in writing. All sales are final. No refunds will be issued for completed services, missed appointments, late cancellations or deposits. Payment plans may be available through third-party platforms. Additional processing or financing fees may apply depending on the platform used. By booking or purchasing, you agree not to initiate a chargeback or payment dispute for any authorized transaction, service, deposit, appointment, product, course, or digital download. RESCHEDULING POLICY A minimum of 48 hours’ notice is required to reschedule an appointment. Reschedules requested with less than the required notice may result in deposit forfeiture, and a new deposit may be required to book again. Reschedules are not guaranteed and are subject to availability. Deposits may not be transferred to another person, service, artist/provider, or future appointment unless approved in writing. CANCELLATION POLICY Cancellations made with less than 48 hours’ notice may result in deposit forfeiture and/or cancellation fees. Same-day cancellations may be treated as a no-show. Emergencies, illness, travel issues, traffic, childcare issues, work conflicts, schedule conflicts, or failure to read policies do not automatically qualify for a refund, deposit transfer, or exception. NO-SHOW POLICY Failure to arrive for your scheduled appointment without proper notice is considered a no-show. No-shows may result in: ● Deposit forfeiture ● Requirement to pay in full before future bookings ● Permanent restriction from booking future appointments Clients who no-show may not be allowed to book again. LATE POLICY Please arrive on time. Clients arriving more than 15 minutes late may be charged a late fee of $20 Clients arriving more than 15 minutes late may have their appointment canceled, deposit forfeited, and may be required to submit a new deposit to rebook. Late arrivals are not guaranteed full appointment time. Please plan accordingly for traffic, parking, childcare, transportation, and arrival instructions. AFTER-HOURS APPOINTMENTS Appointments scheduled outside of regular business hours may include an after-hours fee of $50. After-hours fees are non-refundable. GUEST + CHILDREN POLICY No extra guests, children, friends, family members, partners, or pets are allowed unless previously approved. This policy is in place for safety, sanitation, privacy, focus, and limited studio space. Clients who arrive with unapproved guests or children may be asked to reschedule and may forfeit their deposit. ARRIVAL POLICY Please follow all arrival instructions provided before your appointment. You may be required to: ● Text upon arrival ● Wait in your vehicle until instructed to enter ● Bring a valid government-issued ID ● Complete all required consent/intake forms before service ● Arrive with clean skin and no makeup on the treatment area when instructed ● Arrive alone unless previously approved Failure to follow arrival instructions may result in delay, cancellation, deposit forfeiture, or refusal of service. VALID ID POLICY A valid government-issued photo ID may be required for applicable services. No valid ID may result in no service. For tattoo, permanent makeup, cosmetic tattooing, or age-restricted services, clients must meet all legal age and identification requirements. PREVIOUS PMU / COSMETIC TATTOO POLICY All previous permanent makeup, microblading, tattooed brows, lip blush, lip neutralization, eyeliner tattoo, correction work, or cosmetic tattooing must be disclosed before booking. Clear photos may be required for approval prior to scheduling. Failure to disclose previous work may result in: ● Appointment cancellation ● Deposit forfeiture ● Additional correction fees ● Refusal of service ● Poor or unpredictable results Not all previous work can be corrected or covered. Some clients may require laser removal or additional sessions before new work can be performed safely or appropriately. PRE-CARE REQUIREMENTS Clients are responsible for following all pre-care instructions provided before their appointment. For PMU/cosmetic tattoo services, please avoid unless otherwise directed by your physician: ● Alcohol before your appointment ● Excessive caffeine before your appointment ● Blood-thinning medications or supplements before your appointment ● Excessive sun exposure or tanning before your appointment ● Retinol, tretinoin, exfoliants, AHAs/BHAs, or harsh skincare near the treatment area ● Arriving sick, contagious, sunburned, irritated, or with compromised skin in the treatment area For brow, lash, waxing, and esthetic services, clients must disclose: ● Recent retinol/tretinoin use ● Accutane/isotretinoin use ● Chemical peels ● Laser treatments ● Microneedling ● Facial resurfacing ● Recent injectables ● Allergies ● Skin sensitivities ● Medications ● Recent brow/lash services Failure to follow pre-care may result in cancellation, deposit forfeiture, refusal of service, additional fees, or poor results. HEALTH RESTRICTIONS + CONTRAINDICATIONS Do not book or attend your appointment if you are currently experiencing or have recently experienced any contraindications that may prevent safe treatment. This may include, but is not limited to: ● Pregnancy or breastfeeding ● Active illness, cold, flu, infection, or contagious condition ● Antibiotics within the last 2 weeks ● Accutane/isotretinoin use within the last year ● Recent Botox, filler, laser, chemical peel, microneedling, facial resurfacing, or skin treatment ● Sunburn, rash, acne flare, cuts, open wounds, irritation, or compromised skin in the treatment area ● Blood disorders, clotting disorders, heart conditions, autoimmune disorders, immune suppression, or healing complications ● History of keloid scarring or abnormal healing ● Allergies or sensitivities to products, pigments, dyes, tint, stain, wax, adhesive, numbing agents, or skincare ingredients If you arrive with a contraindication that prevents safe treatment, your appointment may be canceled, your deposit may be forfeited, and additional fees may apply. It is the client’s responsibility to disclose all medications, allergies, skin conditions, health concerns, prior procedures, and contraindications before the appointment. RESULTS DISCLAIMER Results are not guaranteed. All services heal, fade, lift, stain, retain, or respond differently depending on the client. Results may vary based on: ● Skin type ● Oil production ● Hair texture/growth ● Lifestyle ● Medications ● Hormones ● Health conditions ● Previous work ● Sun exposure ● Skincare routine ● Aftercare compliance ● Product sensitivities For PMU services, healed results will appear softer and lighter than fresh results. Additional touch-ups may be required to achieve or maintain desired results and are an additional fee unless stated otherwise. For brow, lash, waxing, and esthetic services, temporary redness, irritation, sensitivity, dryness, peeling, lifting, staining, swelling, breakouts, or uneven fading may occur. Perfect symmetry is not guaranteed. Natural features are not perfectly identical, and every effort will be made to create the best result possible. DESIGN APPROVAL POLICY For services involving mapping, shaping, color selection, or design approval, the client is responsible for reviewing and approving the service plan before the procedure begins. Once the client approves the shape, color, design, or service plan, the business/provider is not responsible for changes of mind, preference changes, or dissatisfaction after approval. Clients are fully responsible for communicating concerns before the service begins. AFTERCARE POLICY Clients are responsible for following all aftercare instructions provided. Failure to follow aftercare may result in poor results, irritation, infection, pigment loss, uneven fading, lifting, additional fees, or refusal of future service. If you have concerns during healing, please contact the business/provider. Medical concerns should be directed to a licensed medical professional. PHOTO + VIDEO POLICY Photos and/or videos may be taken before, during, and after services for documentation, client records, education, portfolio, marketing, website, and social media use. Clients may refuse or limit image use before service begins. RIGHT TO REFUSE SERVICE The business/provider reserves the right to refuse service to anyone at any time. Service may be refused or stopped due to: ● Safety concerns ● Medical contraindications ● Failure to disclose accurate information ● Failure to follow policies ● Disrespectful or aggressive behavior ● Dishonesty ● Arriving under the influence ● Unrealistic expectations ● Refusal to follow instructions ● Compromised skin or unsuitable treatment area If service cannot be performed safely, ethically, professionally, or appropriately, the appointment may be canceled or refused. FINAL AGREEMENT By booking an appointment, submitting a deposit, completing forms, purchasing a product, or receiving a service, you acknowledge that you have read, understood, and agreed to all policies listed above. Thank you for respecting our time, artist/provider, policies, and studio.